Japan is a country with many small earthquakes.
(1) A small tremor may continue for several seconds
(2) Take a deep breath and stay in your room
(3) In most cases, it will subside quickly
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■In The Hotel
■What if you are outside?
■What must you carry during a disaster?
Three apps to check
before your visit.
■The following (1) to (3) are three official Tokyo apps that are useful to check and save before your visit.
■They contain important information useful during disasters or medical emergencies.
*With translation function.
(1)TOKYO Medical
Information For Foreigners
The guide includes how to get to hospitals in Japan, how to call an ambulance, and how to pay hospital fees.
(2)Japan Visitor Hotline
24-hour multilingual call center
Language
English、繁体中文、簡体中文、한국어
(3)Safety Tips
Provides tools and information useful during disasters.
20 countries
Embassies in Tokyo
1.Korea
2.People’s Republic of China
3.Taiwan
5.Hong Kong
6.Thailand
7.Indonesia
8.Vietnam
9.Spain
10.Singapore
11.Malaysia
12.Philippines
13.Australia
14.United States
15.Canada
16.United Kingdom
17.France
18.Germany
19.Italy
20.Russia
21.India
Below are
The Answers
■In The Hotel
- Do not use the elevator:it may temporarily stop.
(1) Stay inside your room.
(2) Move to a safe living area: Stay together in the same place.
(3) Fire safety: If using the kitchen, turn off all power.
(4) Protect your head under a table or desk.
(5) If sleeping: Protect your head with a pillow.
(6) If in the bath: Stay calm and move to the living area.
- Be careful not to slip on water droplets from the bath.
(7) Do not use the elevator in the hotel when startled.
- It may stop temporarily due to security response.

*It may stop suddenly in case of emergency

1.Crouch under a desk or table
2.Protect your head with a pillow
■What if you are outside?
- In Japan, if a large earthquake occurs, safety of the injured is prioritized, and public transport may temporarily stop.
(1) Do not rush to move.
(2) Always follow announcements from station staff or store employees.
(3) Earthquakes may cause fires.
- Do not move until an announcement says it is safe to do so.
- If an evacuation order is issued, please follow the announcement.


■What must you carry during a disaster?
(1)Passport or Residence Card
*A photo ID that can verify your identity.
(2) Smartphone
(3) Money
- It is recommended to place these items in a waterproof bag.
- There may be heavy rain, so prepare accordingly.
(1) Japan is a country with frequent earthquakes.
(2) There are small earthquakes every day of the year.
(3) They often subside within a few seconds to a few minutes.

(1)TOKYO Medical
Information For Foreigners
Tourists and Residents
【Website image】
*With translation function

▼Official Website▼
Tokyo Medical Information Site for Foreign Tourists and Residents|医療・保健施策|東京都保健医療局
The guide includes how to get to hospitals in Japan, how to call an ambulance, and how to pay hospital fees.
➀ There are various departments in Japanese medical institutions (places that treat illnesses and injuries).
➁ Each department has specialized doctors.
➂ You decide which department to go to depending on which part of your body is not feeling well.
➃ Medical fees are paid for.
➄ Medical institutions often only accept cash, so be sure to bring cash with you.
You will pay the medical fees in full after the treatment.
The guide includes how to get to hospitals in Japan, how to call an ambulance, and how to pay hospital fees.
(2)Japan Visitor Hotline
▼Official Website▼
Japan Tourism Agency | Japan Tourism Agency
This multilingual call center is available for visitors to Japan.
They provide emergency information (accidents, illnesses, etc.), disaster information, and general tourist guidance.
- Some languages may not be supported. Thank you for your understanding.



(3)Safety Tips
Provides tools and information useful during disasters.
▼Official Website▼
https://www.mlit.go.jp/kankocho/en/index.html
【Website image】
*With translation function

20 countries
Embassies in Tokyo
1.Korea
【Address】1-2-5 Minami-Azabu, Minato-ku, Tokyo
【Phone】
+81-3-3455-2601~3 (09:00-17:00)
【Emergency Contact】
(for incidents)
+81-70-2153-5454
For non-emergency inquiries, please contact during business hours.
【Official Website】
https://overseas.mofa.go.kr/jp-ja/wpge/m_1052/contents.do
2.People’s Republic of China
【Address】3-4-33 Motoazabu, Minato-ku, Tokyo
【Phone】03-3403-3388 (Main)
03-5785-6868 (24-hour voice service)
【Hours】9:00 AM – 12:00 PM
【Official Website】
http://jp.china-embassy.gov.cn/jpn/
3.Taiwan
【Address】5-20-2 Shirokane-dai, Minato-ku, Tokyo
【Phone】
03-3280-7811
03-3280-7917 (Emergency)
【Hours】
9:00 AM – 11:30 AM
1:00 PM – 5:00 PM
【Official Website】
http://www.taiwanembassy.org/JP/mp.asp?mp=201
5.Hong Kong
【Address】3-4-33 Motoazabu, Minato-ku, Tokyo
【Phone】
03-3403-3388 (Main)
03-5785-6868 (24-hour voice service)
【Hours】9:00 AM – 12:00 PM
【Official Website】
在香港日本国総領事館
*Including passport issuance for the Hong Kong and Macau Special Administrative Regions.
6.Thailand
【Address】3-14-6 Kamiosaki, Shinagawa-ku, Tokyo
【Phone】03-5789-2433
【Hours】
9:00 AM – 12:00 PM
1:30 PM – 5:30 PM
【Official Website】
http://www.thaiembassy.jp/index.html
7.Indonesia
【Address】5-2-9 Higashi-Gotanda, Shinagawa-ku, Tokyo
【Phone】03-3441-4201
【Hours】9:30 AM – 11:30 AM,
3:00 PM – 4:30 PM
【Official Website】
在インドネシア日本国大使館
8.Vietnam
【Address】50-11 Moto-Yoyogi-cho, Shibuya-ku, Tokyo
【Phone】03-3466-3313
【Hours】9:00 AM – 12:00 PM
2:00 PM – 5:00 PM
【Official Website】
http://www.vnembassy-jp.org/vi
9.Spain
【Address】1-3-29 Roppongi, Minato-ku, Tokyo
【Phone】03-3583-8531
【Hours】 9:30 AM – 12:30 PM
(Phone service: 9:00 AM – 5:00 PM)
【Official Website】
Ministerio de Asuntos Exteriores, Unión Europea y Cooperación
10.Singapore
【Address】5-12-3 Roppongi, Minato-ku, Tokyo
【Phone】
03-3586-9111~2
090-3208-4122 (Emergency)
【Hours】9:00 AM – 12:00 PM
【Official Website】
http://www.mfa.gov.sg/content/mfa/overseasmission/tokyo.html
11.Malaysia
【Address】20-16 Nanpeidai-cho, Shibuya-ku, Tokyo
【Phone】03-3476-3840
【Hours】
9:00 AM – 12:30 PM
1:30 PM – 5:00 PM
【Official Website】
http://www.kln.gov.my/web/jpn_tokyo/home
12.Philippines
【Address】5-15-5 Roppongi, Minato-ku, Tokyo
【Phone】03-5562-1600
080-4928-7979 (Emergency)
【Hours】9:00 AM – 6:00 PM
【Official Website】
https://tokyo.philembassy.net/
13.Australia
【Address】2-1-14 Mita, Minato-ku, Tokyo
【Phone】03-5232-4111
【Hours】
9:00 AM – 12:30 PM
1:30 PM – 5:00 PM
【Official Website】
http://japan.embassy.gov.au/tkyo/home.html
14.United States
【Address】1-10-5 Akasaka, Minato-ku, Tokyo
【Phone】03-3224-5000
【Hours】10:00 AM – 12:00 PM
(Phone service)
*Visit by appointment only
【Official Website】
https://jp.usembassy.gov/
15.Canada
【Address】7-3-38 Akasaka, Minato-ku, Tokyo
【Phone】03-5412-6200
【Hours】9:00 AM – 5:30 PM
【Official Website】
Embassy of Japan in Canada
16.United Kingdom
【Address】1-1 Bancho, Chiyoda-ku, Tokyo
【Phone】03-5211-1100
【Hours】9:30 AM – 4:30 PM
【Official Website】
Embassy of Japan in the UK
17.France
【Address】4-11-44 Minami-Azabu, Minato-ku, Tokyo
【Phone】03-5798-6000
【Hours】9:00 AM – 11:30 AM
(Consulate hours)
【Official Website】
Embassy of Japan in France
18.Germany
【Address】4-5-10 Minami-Azabu, Minato-ku, Tokyo
【Phone】03-5791-7700
(Mon-Thurs) 2:00 PM – 4:00 PM
(Fri)12:00 PM – 1:00 PM
【Hours】8:00 AM – 11:00 AM
【Official Website】
https://japan.diplo.de/ja-de
19.Italy
【Address】2-5-4 Mita, Minato-ku, Tokyo
【Phone】03-3453-5291
【Hours】9:30 AM – 11:30 AM
【Official Website】
https://ambtokyo.esteri.it/ambasciata_tokyo/it/
20.Russia
【Address】2-1-1 Azabudai, Minato-ku, Tokyo
【Phone】03-3583-4224
03-3583-5982 / 03-3583-4297
【Hours】
9:00 AM – 12:30 PM
2:00 PM – 6:00 PM
(Summer: until 5:30 PM)
【Official Website】
https://www.ru.emb-japan.go.jp/itprtop_ru/index.html
21.India
【Address】2-2-11 Kudanminami, Chiyoda-ku, Tokyo
【Phone】03-3262-2391~97
【Hours】9:30 AM – 5:30 PM
【Official Website】
Embassy of India Tokyo, Japan