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Frequently Asked
Questions about Access
■What is the address of Futaba Hotel？
■How to get there from Tokyo Station by local train？
■Train transfer from Narita Airport & Haneda Airport：Guide map
■About the Keisei Skyliner (from Haneda Airport)
・Should I take the Keisei Skyliner for my trip？
・Where can I buy the tickets？
・What is the ticket purchase procedure?
(same-day tickets)
■Narita Airport: Keisei Skyliner platform：Guide map
■【Illustration version】
From Nippori Station to Futaba Hotel via the Keisei Skyliner
Transportation
Electronic Money
About Suica Card
★Suica IC card guide
【Notes Regarding Suica Card】
■What do I need to purchase the card？
■What is the initial cost of purchasing a Suica card？
■Where can I use the Suica card？
■Where can I recharge it？
■Can I take the Suica card with me when I return to my country？
■Why should I avoid leaving a balance on the card？
■How can I refund the balance？
Below are
The Answers
■What is the address of Futaba Hotel？
Japan
Postal Code: 116-0013
Address: 2-39-3 Nishi-Nippori, Arakawa-ku, Tokyo
Name: Futaba Hotel
■How to get there from Tokyo Station by local train？
Take the JR Yamanote Line (heading towards Ueno or Ikebukuro) from Tokyo Station.
Get off at Nippori Station, which is the 6th station from Tokyo.
Exit from the East Exit of Nippori Station.
It is about a 5-minute walk from there to the hotel.
■Train transfer from Narita Airport & Haneda Airport：Guide map
【English Version】
【Chinese Version】
■About the Keisei Skyliner (from Haneda Airport)
・Should I take the Keisei Skyliner for my trip？
Yes, the Keisei Skyliner is the most convenient train from Narita Airport to our hotel.
- There are local trains available, but depending on the level of congestion, you may not be able to get a seat.
- It is also often difficult to secure space for your suitcase on local trains.
For these reasons, we recommend taking the Keisei Skyliner, even though the fare is slightly higher, as it is the most convenient option to reach our hotel.
・Where can I buy the tickets？
*If you have any questions, please ask the staff at Narita Airport.
- Purchase location
Narita Airport (Terminal 1) - Fare
Approximately 2,800 yen (one way) - Travel time ：40 minutes
From Narita Airport Station to Nippori Station
*Please note that since all seats are reserved, a seat may not be assigned on the day of travel.
・What is the ticket purchase procedure？
(same-day tickets)
（1）Purchase tickets at the Keisei Skyliner ticket sales counter or the Skyliner ticket vending machine.
（2）You need to buy two types of tickets
- A regular train ticket
- A Skyliner limited express ticket
*Please make sure to purchase both tickets.
（3）Proceed through the ticket gate and board the Keisei Skyliner directly.
■Narita Airport: Keisei Skyliner platform：Guide map
■【Illustration version】
From Nippori Station to Futaba Hotel via the Keisei Skyliner
（1）Get off at Nippori Station on the Keisei Skyliner.
（2）After getting off, proceed through Nippori Station according to the numbers provided.
★Suica IC card guide
For customers who frequently use trains or convenience stores, we provide information about the IC card: Suica.
As of April 21, 2025 (according to our hotel)
🔵 Currently, the transportation IC card Suica is available for use in Japan for foreign tourists.
🔵 It can only be purchased by non-Japanese nationals.
■For detailed information, please refer to the official Suica website below.
https://www.jreast.co.jp/multi/en/welcomesuica/welcomesuica.html
【Notes Regarding Suica Card】
1．Charging Locations
Charging your Suica card is generally not possible on buses or trains.
It is recommended to charge your Suica at designated locations such as station ticket machines or convenience stores displaying the Suica logo.
2．Using Suica in Western Japan
Even when traveling in Western Japan, you can use your Suica card at convenience stores and stations that display the Suica logo.
3．Traveling from Eastern to Western Japan
When traveling from Eastern Japan to Western Japan, please note that Suica may not be accepted on some trains.
For example, Suica is accepted on JR East and JR West lines, but not on JR Central lines.
■Where can I buy it？
The sale locations for Welcome Suica from September 1, 2024, until further notice are as follows.
As a general rule, Welcome Suica is sold to one person per card.
- JR East Travel Service Centers
・Narita Airport Terminal 1 Station
・Narita Airport Terminal 2 and 3 Stations
・Haneda Airport Terminal 3 Station - JR Line Sales Stations (6 locations)
・Tokyo Station
・Shinagawa Station
・Shibuya Station
・Shinjuku Station,
・Ikebukuro Station
・Ueno Station - Welcome Suica Vending Machines
・Narita Airport Terminal 1 Station
・Narita Airport Terminal 2 and 3 Stations
・Haneda Airport Terminal 3 Station
Also available at JAPAN RAIL CAFÉ TOKYO
■What do I need to purchase the card？
・Passport
*You can purchase one Suica card per person.
*In principle, the Welcome Suica is limited to one per person.
■What is the initial cost of purchasing a Suica card？
【Purchase price】
Between 1,000 yen and 2,000 yen, for a charge-only
(electronic IC card)
*We recommend charging only the necessary amount to avoid leaving a balance.
■Where can I use the Suica card？
You can use it in places marked with the Suica symbol.
- Stores with the Suica mark at the cash register, and shopping at convenience stores.
- Vending machines in the city or on trains for purchasing food and drinks.
- Trains, subways, and buses.
*Please note that there may be some places where it is not available, so it is recommended to check with station staff or bus drivers in advance.
*When traveling from East Japan (Tokyo area) to West Japan (Osaka, Kyoto, etc.), there may be some areas where it cannot be used.
▼For more details, please check the official Suica website
https://www.jreast.co.jp/multi/en/welcomesuica/welcomesuica.html
■Where can I recharge it？
- Most convenience stores.
(stores with the Suica mark at the register) - Ticket vending machines at stations.
*Charging is not usually possible on buses or trains, so it is common to charge at the locations mentioned above.
*Even when traveling to Western Japan, you can use Suica at convenience stores or stations where the Suica mark is displayed.
*However, when traveling from East Japan to West Japan, there may be some trains where Suica cannot be used.
■Can I take the Suica card with me when I return to my country？
Yes, you can take it as a souvenir.
- There is no need to return the Suica card when you leave Japan.
- You do not need to return the card even if you request a refund for the balance.
■Why should I avoid leaving a balance on the card？
- Refunds for the balance can only be done at JR “Midori no Madoguchi” (Green Window), but the number of these windows is decreasing.
- They are available at Ikebukuro Station, Ueno Station, and Tokyo Station (October 21, 2024)
- Therefore, refunds cannot be processed at all JR stations.
It is recommended to charge only the amount you need in advance.
This way, you can use the charged amount without paying a refund fee.
■How can I refund the balance？
- Refund fee：720 yen total
(220 yen handling fee + 500 yen deposit) - If there is a large balance, the refund can only be processed at JR “Midori no Madoguchi”
Since the number of Midori no Madoguchi is decreasing, if you contact the hotel in advance, we will assist you in finding a location with a Midori no Madoguchi.
However, since the number of these locations is decreasing, we may not be able to find one, so we appreciate your understanding.
If you have any other questions, please feel free to contact us at any time.