Ministry of Foreign Affairs of Japan
Embassy and consulate information in Japan.
Open official websiteFutaba Hotel
Earthquake Safety
Japan experiences frequent small earthquakes. You may feel a light tremor for a few seconds. Please stay calm and remain in your room. In most cases, it will stop shortly.
In the hotel
- Do not go outside until the shaking has completely stopped.
- Stay inside your room and protect your head with a pillow, bag, or your arms.
- Move away from windows, shelves, and objects that could fall.
- If you are using the IH cooktop, turn it off when it is safe.
- Open the door to secure an escape route after the shaking weakens.
- Do not use the elevator until safety is confirmed.
- If you are in the bath, stay calm and move carefully to the living area when safe.
Essentials to carry
It is recommended to place important items in a waterproof bag when possible.
Room keyPassport or IDMobile phonePortable chargerPersonal medicationSmall flashlightMoneyFace mask and water
Helpful official links
These resources can help during disasters, travel disruption, or medical emergencies.
Japan Visitor Hotline
Travel support, disaster updates, and Japan travel safety information.
Open official website
TOKYO Medical Information
Information about hospitals, ambulances, medical departments, and payment in Tokyo.
Open official websiteSafety tips | 24-hour support, guide images in 4 languages
Safety tips is a disaster and safety app for international travelers provided by the Japan National Tourism Organization (JNTO).
It includes a 24-hour telephone service that can be used during emergencies or when you need help.
The guide images below are prepared in 4 languages so you can check them quickly.
Tap each image to enlarge it.
Safety tips by JNTO
A disaster information app for international travelers in Japan.
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