Futaba Hotel

Cancellation Policy

Name: Futaba Hotel
Address: 2-39-3 Nishi-nippori, Arakawa-ku, Tokyo, 116-0013, JP

Please check the policy carefully before booking. Cancellation confirmation is based on midnight Japan time.

Refundable reservations

Cancellations made up to 7 days before check-in are 50% refundable.
Cancellations made within 7 days of check-in are non-refundable.
If you cancel within 48 hours of booking, a full refund is issued only if you notify us at least 14 days before check-in.
After the above period, cancellations are non-refundable.

Date changes may be accepted up to 3 months before check-in.
Changes may not be possible depending on availability.
Please contact us early with the booking name, check-in date, and requested change details.

If weather or a natural disaster may affect your trip, please check conditions before traveling and contact us as early as possible.
For flight information, contact your airline directly.
From May 1 to September 30, special refunds for natural disasters are not offered; the normal cancellation policy applies.
This period is a season when typhoons, heavy rain, and strong winds occur more often, and transportation disruption or sudden weather changes can be difficult to predict. For this reason, Futaba Hotel does not provide refunds due to natural disasters during this period.

Government-imposed movement or travel restrictions affecting the reservation area.
Public health emergencies or epidemic declarations by the government.
Military actions, hostilities, riots, terrorism, or similar events.
Major infrastructure failures such as extended water, electricity, or heating interruption.

Events outside the booked region or disruptions not directly related to the reservation.
Unexpected injury or illness.
Non-binding travel advisories or recommendations that are not official travel bans.
Transportation issues not directly related to the booked stay, such as airline bankruptcy, strikes, or road maintenance closures.